Ask the Admin: Greeting clients

By | Feb 20, 2015

We have a question today about greeting clients.
Good morning Ma,
I am going for an interview for the post of a hotel  Receptionist  Pls i would like to know more on how to greet a customer when they walk in. Thanks
How you greet clients is extremely important. Let’s face it, you are one of the first faces a client sees.  One of the first voices a client hears. The first thing to remember is that many companies will have a standard greeting they want everyone to use. If not, any basic friendly greeting will be appropriate, such as,  “Good morning […] Continue Reading…

Ask the Admin: Using a Travel Agency

By | Mar 20, 2013

Jacquelyn asks:

I am accepting a position wherein I will have to make travel arrangements.  I will need a step by step guide or a travel agency that will assist me.  Will any of the travel agencies assist me in making travel arrangements.  Is this free? 
Using a Travel Agent
First of all, yes, most travel agencies and agents charge fees. Once upon a time travel agents were paid by the airlines and hotels, but that stopped quite some time ago, so you need to understand your company’s policy about their use. Some companies actually have contracts with particular travel agencies, […] Continue Reading…

blog status update

By | Jul 7, 2012

I know people are wondering what is happening with this blog. If you know me personally, or have even googled my name, you know I have had health struggles my whole life, primarily with fibromyalgia and chronic fatigue.

About 2 years ago things became much worse, and for the last year I’ve spent the majority of my time in bed. I’ve been looking, though, for ways to work from bed. I’m working with some voice recognition software and other tools, and I hope I’ll be able to take up blogging again soon.

Thank you to all of you who have called […] Continue Reading…

Working From Home: Notary Public

By | May 2, 2011

One work-from-home option open to Administrative and Executive Assistants is working as a Notary Public. The main job of a Notary Public is to witness signatures and attest to the authenticity of the signature. Depending on the applicable laws for your state, a Notary may also administer oaths and affirmations, certify copies, and in some states even officiate at weddings.
Why Run a Notarial Business
There are pros and cons to offering notarial services.  First the pros.

You can get started with a limited investment. You’ll need a computer and internet access, of course, and you’ll also need a laser printer. While […] Continue Reading…

Work From Home Careers for Admins

By | Mar 7, 2011

Have you been laid off?  Having trouble finding another job?  Welcome to the club!  So many administrative personnel have lost their jobs in the down economy, and the job growth for our industry just isn’t where it needs to be.  One option for those of us tired of waiting for the phone to ring is starting our own businesses.

With the economy still depressed, many administrative assistants who have been laid off, including me, are starting their own businesses in order to make ends meet.  As part of my continuing series, So You’ve Been Laid Off, I’m going to discuss […] Continue Reading…

Guest Post: Is Multitasking All It’s Cracked Up To Be?

By | Dec 1, 2010

Today’s article is a guest post from Wendy Stoneman.

You’re busy. You’ve got 12 things on your To-Do List. All of them have to get done today. In the middle of working down your list, the phone rings, emails messages come in, people stop by with requests – it’s a typical workday. That’s ok, you’re an excellent multitasker, right? You pride yourself on being able to get everything done – often at the same time. Here’s the bad news: you can’t actually multitask, and you’re less efficient for trying.

According to research, (yes, someone gets paid to study these sorts of […] Continue Reading…

Ask the Admin: Making Tasks Private

By | Nov 29, 2010

I got this e-mail from Marcie:
I am trying, for the first time to set a task in Outlook 2010. I would like the task to recur hourly, starting at 8:am and ending at 5:pm, every weekday. This reminder is to remind me to drink 8 oz. of water. My calendar is viewable by my 2 Directors and 3 Academic Coordinators, and even though I’m sure none of us personally care how much water I consume, I just don’t want to place it on my calendar, one of the coordinators, is on Atkins and has her snack times 10:30a & […] Continue Reading…

Ask the Admin: Meeting Minutes Retention

By | Sep 15, 2010

I got the following e-mail from Dee: I am the Secretary of our neighborhood community association, how long should we retain the minutes.  I do not want to keep minutes for many years.  Thanks Dee Hi, Dee.  Thanks for your question.  You don’t indicate if you are talking about Board minutes or membership meeting minutes.  According to every reference I can find for document retention, Board minutes should be kept permanently. I didn’t find any specific references to membership meeting minutes in any of the research I’ve done. Non-Profit Document Retention […] Continue Reading…

Thinking Like A Manager

By | Sep 13, 2010

Joan Burge had a great post this week about thinking like a manager.  It’s part of her series on “Becoming an Administrative Superstar”.  Her post got me thinking about my own experiences as an Executive Assistant and most especially my first Executive Assistant position.
Put Yourself In Your Boss’s Shoes
When you work as a direct admin for your boss, whether it’s as an Administrative or Executive Assistant, you should look at everything that crosses your desk through your boss’s eyes.

I remember my first job as an Executive Assistant.  I gave him his signature folder one morning with some employee reviews […] Continue Reading…

Links Round-up September 8, 2010

By | Sep 8, 2010

Good morning, everyone.  I hope you all had a stellar Labor Day.

Here’s the links I’ve tweeted in the last couple of weeks with great tips for Administrative and Executive Assistants.  Click here if you want to follow me on Twitter.

Need to brush up your PowerPoint skills? OfficeArrow has a 3-pack training deal…
Complacency Can Lead to Administrative Career Extinction…
Use the Windows 7 Calculator’s New Modes, Features, and Worksheets online-tech-tips…. (This is a really great article.  The calculator function has been wonderfully expanded in Windows 7).
Transitioning from Coworker to Supervisor | Business Management Strategies & Workplace Communica……
Managing Holiday […] Continue Reading…

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