Today I’m revisiting an old Ask the Admin question from 2011. Why? Because I’m constantly learning new things. This question came from Stan:
I have a shared public calendar in Outlook 2007. Can I set it to notify sharing users of changed appointments?
We found two workarounds. One was to create a public distribution list and add it as an attendee to each meeting on the public calendar. The other workaround is to create the calendar in SharePoint first (assuming your company is using SharePoint), and then moving the appointment to Outlook. SharePoint has a notification system that worked for this […] Continue Reading…
I was just reading an article at Office Ninjas about Journaling in the Workplace. It’s a good post and well worth reading. Be sure to follow her links, they’re quite interesting. It made me think of an experience I had a few years ago.
I was working at a small non-profit (the home of wearing many hats). I had system admin duties as well as working as the Executive Assistant. I had been tasked with finding a certain file containing a memo that no one could remember who wrote. It required that I search everyone’s personal network files as well […] Continue Reading…
Today we have an interesting question from Heather:
My Question is: how do you word your response on the telephone and make your boss look available when they are out of the office on vacation?
Thank you for your assistance!
Now, my first question is, why does your boss not want people to know he’s away? But that’s neither here nor there. On to your question, Heather.
My usual expedient is, “I’m sorry, he’s not available at the moment. May I take a message?” Often, just from the message, I can tell if it’s something for which I should interrupt the boss […] Continue Reading…
I will be writing some posts especially for beginners in the clerical field. Helpful tips and what to learn to progress in an administrative career. These will be posted to the category For Beginners and will include For Beginners in the title.
For those just starting out in the clerical field, I cannot stress enough working on your keyboarding skills. Many secretarial and administrative assistant jobs will require typing at a rate of 50 words per minute or higher. The only way to attain and maintain those speeds is practice!
Here’s a few sites on-line where you can get some keyboarding […] Continue Reading…
We have a question today about greeting clients.
Good morning Ma,
I am going for an interview for the post of a hotel Receptionist Pls i would like to know more on how to greet a customer when they walk in. Thanks
How you greet clients is extremely important. Let’s face it, you are one of the first faces a client sees. One of the first voices a client hears. The first thing to remember is that many companies will have a standard greeting they want everyone to use. If not, any basic friendly greeting will be appropriate, such as, “Good morning […] Continue Reading…
I am accepting a position wherein I will have to make travel arrangements. I will need a step by step guide or a travel agency that will assist me. Will any of the travel agencies assist me in making travel arrangements. Is this free?
Using a Travel Agent
First of all, yes, most travel agencies and agents charge fees. Once upon a time travel agents were paid by the airlines and hotels, but that stopped quite some time ago, so you need to understand your company’s policy about their use. Some companies actually have contracts with particular travel agencies, […] Continue Reading…
I know people are wondering what is happening with this blog. If you know me personally, or have even googled my name, you know I have had health struggles my whole life, primarily with fibromyalgia and chronic fatigue.
About 2 years ago things became much worse, and for the last year I’ve spent the majority of my time in bed. I’ve been looking, though, for ways to work from bed. I’m working with some voice recognition software and other tools, and I hope I’ll be able to take up blogging again soon.
Thank you to all of you who have called […] Continue Reading…
One work-from-home option open to Administrative and Executive Assistants is working as a Notary Public. The main job of a Notary Public is to witness signatures and attest to the authenticity of the signature. Depending on the applicable laws for your state, a Notary may also administer oaths and affirmations, certify copies, and in some states even officiate at weddings.
Why Run a Notarial Business
There are pros and cons to offering notarial services. First the pros.
You can get started with a limited investment. You’ll need a computer and internet access, of course, and you’ll also need a laser printer. While […] Continue Reading…
Have you been laid off? Having trouble finding another job? Welcome to the club! So many administrative personnel have lost their jobs in the down economy, and the job growth for our industry just isn’t where it needs to be. One option for those of us tired of waiting for the phone to ring is starting our own businesses.
With the economy still depressed, many administrative assistants who have been laid off, including me, are starting their own businesses in order to make ends meet. As part of my continuing series, So You’ve Been Laid Off, I’m going to discuss […] Continue Reading…
Today’s article is a guest post from Wendy Stoneman.
You’re busy. You’ve got 12 things on your To-Do List. All of them have to get done today. In the middle of working down your list, the phone rings, emails messages come in, people stop by with requests – it’s a typical workday. That’s ok, you’re an excellent multitasker, right? You pride yourself on being able to get everything done – often at the same time. Here’s the bad news: you can’t actually multitask, and you’re less efficient for trying.
According to research, (yes, someone gets paid to study these sorts of […] Continue Reading…