Comments on: For Beginners: Receptionist Tips Part Deaux

By: Business

Business — Sat, 28 Aug 2010 20:19:34 +0000

The most important thing is attitude. Your attitude on the phone and in person is major. You always need a smile on your face and politeness in your voice.

By: Etiquette Girl

Etiquette Girl — Tue, 03 Aug 2010 14:38:32 +0000

These tips are very helpful for going forward at a interview and the job you enjoy. Being in different settings, there are always an atmosphere of etiquette involved around your co-workers and authority figures. One good way is to look and learn different aspects where your working.

By: ERIC CHRISTIAN KOJO GODYES

ERIC CHRISTIAN KOJO GODYES — Sun, 04 Jul 2010 12:04:57 +0000

god bless you for shearing your knowledge to the whole world .it is very fruitful to me ERIIC FROM GHANA.

By: Jodith

Jodith — Mon, 21 Dec 2009 03:53:45 +0000

I’m glad you found it helpful. I hope you’ll keep reading.

By: Jakk Bloggs

Jakk Bloggs — Mon, 14 Dec 2009 19:12:59 +0000

Fantastic advice thank you so much. Just what I was looking for, my wife needed info on this too. Barbara’s points are really well written so thank you
Jakk Bloggs´s last blog ..Get a Mac Ad named campaign of the decade

By: non exec

non exec — Sun, 13 Dec 2009 12:43:24 +0000

Excellent advice. Sometimes the basics are the things forgotten and you can lose goodwill and business if not attended to.

Richards

By: Jodith

Jodith — Fri, 23 Oct 2009 21:13:05 +0000

You’re very welcome! I hope the new job goes well.

By: Ayaz

Ayaz — Fri, 16 Oct 2009 06:17:27 +0000

Hi,
Thanks for sharing your insights and experiences. I am just hired as a Receptionist, your post will really help me a great deal in starting my job. Thanks again. Keep up the good work.

By: Ava

Ava — Wed, 25 Feb 2009 09:43:20 +0000

This is great advice indeed, im just covering for the usual receptionist, but things come to show there is indeed more to it then answering phones.
Thank you very much for this.

By: Adrianna

Adrianna — Fri, 18 Jul 2008 21:13:49 +0000

Thank you very much this information was very helpful this is my 4th day on the job as a receptionist and for the first time ever. I was kinda scared at first not knowing what to expect but iv got the hang of it and now reading this im more confident. Thank you

By: Adrianna

Adrianna — Fri, 18 Jul 2008 21:13:27 +0000

By: Jodith

Jodith — Mon, 17 Mar 2008 01:38:42 +0000

Thanks, Barbara and Mark, for your comments.

I have thought about putting together a continuing education course on various secretarial topics to suggest to the local community college, but I just haven’t had the time to put together a suggested syllabus. It’s one of the many things on my to do list

And, Mark, you are absolutely right. Reception work is much harder than many employers realize. It’s considered entry level because it often does not require advanced computer skills, but there are other skills that are very important in the position that must be learned. I often think that employers discount the importance of the receptionist position.

By: MarkH

MarkH — Sun, 16 Mar 2008 14:17:23 +0000

I think Barbara has an excellent point about training for the employers as well. There is often the impression that reception is an entry level position which doesn’t need a lot of skill, but I think it requires a great deal of skill to do properly. The employer has the responsibility to properly train staff, and “what a receptions needs to know” would be a good article.For example, one of the things a receptionist should know is who does what job. That is really a very complex task if you work in a workplace that fills many roles. In an engineering office, you might have administration, accounting, civil engineers, structural engineers, surveyors … and the list goes on. They all have their own specific tasks, yet reception might need to forward someone onto a specific area of expertise. That isn’t always a simple process.Reception can be a very hard job, and it’s good to remind employers (and other employees) that sharing knowledge is important so that the front line of the business is functioning properly. And yes, first impressions are very important, but it’s everyone’s job to make sure that happens and that a new receptionist has the information to do the job properly and well. The rest is up to you

By: Barbara Swafford

Barbara Swafford — Fri, 14 Mar 2008 06:08:31 +0000

Jodith,What fantastic advice. I only wish more people would practice it. One of my biggest gripes is going into an office (especially a government office), and see people busy talking to each other, dressed too casually, and not having answers. I begin to think, "and my tax dollars are paying their wage?" Yikes!!!Have you thought about doing freelance work on training employees/ Or, maybe you also have to train the employer too. Barbara Swafford's last blog post..How To Get and/or Add A Gravatar To Your Post Comments