The Key to Problem Solving

By | Apr 7, 2008

Often as an Administrative Assistant, you are called upon to solve problems.  Problems for you boss, problems for your coworkers, problems for clients.  The mark of a really great Administrative Assistant is being able to solve problems.

Sometimes, though, a clear cut answer isn’t readily available to solve the problem at hand.  What do you do then?

When a clear cut answer  isn’t at hand, you have to use your ingenuity to solve the problem.  Look around at what you do have available and make something work.

Here’s an example from my personal life.  About an hour before a meeting I was helping run, the coordinator decided that she wanted to have name  tags for people who were going to run for state delegate.  It was too early to get to an office supply store to get name tags, so I used what I had on hand.  I quickly designed the name tags and printed them on plain paper and cut them apart with a paper cutter.  On the way to the meeting I stopped and bought some double sided tape.  Voila, self-stick name tags.  While it wasn’t the perfect solution, it got the job done, and I received a number of compliments on my ingenuity from people who knew the story.

So remember, next time it seems like there is no answer to your problem, take another look at what you have on hand and make something work.

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3 Comments so far
  1. Ronnie (2 comments) April 7, 2008 2:52 pm

    I always admire and appreciate a staff who can be as resource full as that.Sometimes, bosses tend to spend time solving problems instead of preventing them due to unreliable staff.   I hope there are many like you, it would be easier for bosses to manage.You’ve made a great point there Jodith.Btw, thanks for commenting on my other blog.Cheers!

    Ronnie’s last blog post..Can MBA Degree Guarantee Career Success?

  2. Jodith (189 comments) April 7, 2008 3:30 pm

    Thanks for responding, Ronnie, and thanks for the compliment!

    I wish more bosses recognized the value of having an assistant that can think on their feet.  I’ve worked for some who want to micromanage everything.  I usually don’t stay with them too long *laughs*.

  3. Patricia Robb (3 comments) April 8, 2008 5:38 pm

    Quick thinking.  That’s thinking on your feet.

    Patricia Robb’s last blog post..Forget about going to the gym and dieting. I lost 5 lbs. just putting my pantyhose on this morning…

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