Comments on: Answering Questions Right the First Time: Creating a Resource List http://administrativearts.com/2008/08/26/creating-a-resource-list/ The art of being an Administrative Assistant. Thu, 01 Dec 2011 15:33:22 +0000 hourly 1 http://wordpress.org/?v=3.1 By: Jodith http://administrativearts.com/2008/08/26/creating-a-resource-list/comment-page-1/#comment-196 Jodith Wed, 27 Aug 2008 18:02:57 +0000 http://administrativearts.com/?p=159#comment-196 That's a great tip, Richard.  Your resource list needs to include internal references as well as external ones.  Thanks for reminding us!<br><br>In my last job, whenever we had a new receptionist starting, I'd take a copy of the agency brochure that gave a thumbnail sketch of all our services, and write in the names and extension numbers of the people who took the calls for that department as well as the managers for that department.<br><br><br> That’s a great tip, Richard.  Your resource list needs to include internal references as well as external ones.  Thanks for reminding us!

In my last job, whenever we had a new receptionist starting, I’d take a copy of the agency brochure that gave a thumbnail sketch of all our services, and write in the names and extension numbers of the people who took the calls for that department as well as the managers for that department.

]]> By: Richard Rinyai http://administrativearts.com/2008/08/26/creating-a-resource-list/comment-page-1/#comment-195 Richard Rinyai Wed, 27 Aug 2008 16:45:22 +0000 http://administrativearts.com/?p=159#comment-195 Hi Jodith, I print out the phone list that I have for my 30 or so staff members and have tacked it on my cubicle.  This way, if anyone ever needs to be connected to particular people, I can reference the person via this list. One thing that I will do is add the particular products that they handle, so that it's even easier to reference. Thanks for the tip! Richard Rinyai<a href="http://www.theprofessionalassistant.net" rel="nofollow">www.theprofessionalassistant.net</A>   Hi Jodith,
I print out the phone list that I have for my 30 or so staff members and have tacked it on my cubicle.  This way, if anyone ever needs to be connected to particular people, I can reference the person via this list.
One thing that I will do is add the particular products that they handle, so that it’s even easier to reference.
Thanks for the tip!
Richard Rinyaihttp://www.theprofessionalassistant.net
 

]]>