Comments on: Dealing With Difficult Customers: The Basics http://administrativearts.com/2009/08/28/dealing-with-difficult-customers-the-basics/ The art of being an Administrative Assistant. Thu, 01 Dec 2011 15:33:22 +0000 hourly 1 http://wordpress.org/?v=3.1 By: Julio http://administrativearts.com/2009/08/28/dealing-with-difficult-customers-the-basics/comment-page-1/#comment-2773 Julio Tue, 22 Feb 2011 20:28:19 +0000 http://administrativearts.com/?p=445#comment-2773 This is nice, short sweet and to the point. I would like to add that, "you actually need TWO people to have an argument"; if you are able to keep your 'cool', speak softly and have an open mind in order to reach a viable solution to the problem at hand, nine out of ten times the problem will be solved, not to mention both the 'frustrated' person and you will be able to walk away satisfied and in good terms with each other. Another great advice. Thank you Jodith. This is nice, short sweet and to the point. I would like to add that, “you actually need TWO people to have an argument”; if you are able to keep your ‘cool’, speak softly and have an open mind in order to reach a viable solution to the problem at hand, nine out of ten times the problem will be solved, not to mention both the ‘frustrated’ person and you will be able to walk away satisfied and in good terms with each other. Another great advice. Thank you Jodith.

]]> By: Kim http://administrativearts.com/2009/08/28/dealing-with-difficult-customers-the-basics/comment-page-1/#comment-1937 Kim Thu, 08 Jul 2010 06:28:33 +0000 http://administrativearts.com/?p=445#comment-1937 Useful tips, Some nice points Jodith. Quick support also helps. If a client has any problem, he/she send an email and if they get reply within few hours, they feel that their money/project is in safe hands. I have mostly web-based customers and all i do is, create in-depth FAQs and knowlesgebase so that most of their questions answered automatically. Useful tips, Some nice points Jodith. Quick support also helps. If a client has any problem, he/she send an email and if they get reply within few hours, they feel that their money/project is in safe hands.

I have mostly web-based customers and all i do is, create in-depth FAQs and knowlesgebase so that most of their questions answered automatically.
Kim´s last blog ..Body Building HGHMy ComLuv Profile

]]> By: Jodith http://administrativearts.com/2009/08/28/dealing-with-difficult-customers-the-basics/comment-page-1/#comment-697 Jodith Fri, 23 Oct 2009 21:11:43 +0000 http://administrativearts.com/?p=445#comment-697 So sorry...I've been having some technical difficulties the last month and haven't gotten any posts up. Things should be back to normal on Monday. So sorry…I’ve been having some technical difficulties the last month and haven’t gotten any posts up. Things should be back to normal on Monday.

]]> By: Judith http://administrativearts.com/2009/08/28/dealing-with-difficult-customers-the-basics/comment-page-1/#comment-694 Judith Tue, 20 Oct 2009 20:54:50 +0000 http://administrativearts.com/?p=445#comment-694 How come I no longer receive your newsletter??? Thank You, How come I no longer receive your newsletter???

Thank You,

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