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	<title>Comments on: Screening Calls: How to Make Your Boss More Productive</title>
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	<link>http://administrativearts.com/2009/10/26/screening-calls-how-to-make-your-boss-more-productive/</link>
	<description>The art of being an Administrative Assistant.</description>
	<lastBuildDate>Sat, 20 Feb 2010 16:43:21 +0000</lastBuildDate>
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		<title>By: Jodith</title>
		<link>http://administrativearts.com/2009/10/26/screening-calls-how-to-make-your-boss-more-productive/comment-page-1/#comment-904</link>
		<dc:creator>Jodith</dc:creator>
		<pubDate>Sun, 03 Jan 2010 20:29:00 +0000</pubDate>
		<guid isPermaLink="false">http://administrativearts.com/?p=540#comment-904</guid>
		<description>You&#039;ve hit the nail on the head here.  This is exactly the benefit of having a good assistant, virtual or otherwise.  They take things off your hands so you can concentrate your efforts on necessary tasks.  This is why the partnership between assistant and boss is so important.</description>
		<content:encoded><![CDATA[<p>You&#8217;ve hit the nail on the head here.  This is exactly the benefit of having a good assistant, virtual or otherwise.  They take things off your hands so you can concentrate your efforts on necessary tasks.  This is why the partnership between assistant and boss is so important.</p>
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		<title>By: publicidad en internet</title>
		<link>http://administrativearts.com/2009/10/26/screening-calls-how-to-make-your-boss-more-productive/comment-page-1/#comment-903</link>
		<dc:creator>publicidad en internet</dc:creator>
		<pubDate>Sun, 03 Jan 2010 17:49:29 +0000</pubDate>
		<guid isPermaLink="false">http://administrativearts.com/?p=540#comment-903</guid>
		<description>I only have a virtual assistant, but the thing that really changed the way I handled my business was after meeting with her personally and sharing your stories. 

It&#039;s not like Im a super busy person but I often receive about 100-200 emails daily, its really good to only read the important ones and stop wasting time skipping the unimportant ones.

The key here is to find someone that can act on his/her own knowledge, for example if she received an bill by emal she can simply keep records of it and ask me for the green light to pay and thats it. I dont have to login, put my info, pay, confirm payment, etc. They have all that information with them and if you trust them it&#039;ll work.</description>
		<content:encoded><![CDATA[<p>I only have a virtual assistant, but the thing that really changed the way I handled my business was after meeting with her personally and sharing your stories. </p>
<p>It&#8217;s not like Im a super busy person but I often receive about 100-200 emails daily, its really good to only read the important ones and stop wasting time skipping the unimportant ones.</p>
<p>The key here is to find someone that can act on his/her own knowledge, for example if she received an bill by emal she can simply keep records of it and ask me for the green light to pay and thats it. I dont have to login, put my info, pay, confirm payment, etc. They have all that information with them and if you trust them it&#8217;ll work.</p>
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		<title>By: Jodith</title>
		<link>http://administrativearts.com/2009/10/26/screening-calls-how-to-make-your-boss-more-productive/comment-page-1/#comment-729</link>
		<dc:creator>Jodith</dc:creator>
		<pubDate>Sun, 01 Nov 2009 01:11:40 +0000</pubDate>
		<guid isPermaLink="false">http://administrativearts.com/?p=540#comment-729</guid>
		<description>Do you keep a copy of all the messages you give him?  I like to use a message book with the npr copies, so I always have a copy of all messages I&#039;ve taken.

If you keep a copy of the messages, it&#039;s very easy to follow up with the boss every few hours to ask if he&#039;s returned those calls or not.  One admin professional who has a blog calls herself the Paid, Professional Nag.  I think it&#039;s an appropos title for someone in our line of work.  Sometimes we have to play the boss&#039;s conscience to keep him on his toes when he wants to avoid a particular duty.

It&#039;s possible that he isn&#039;t avoiding returning the call, but just forgets them in the press of other duties.  Whether that&#039;s the case or not (we can be generous and give him the benefit of the doubt), your reminders can help spur him to get those calls made.  This is especially easy with a new boss, because if you start it from the beginning, he won&#039;t see it as a change in behavior.  If he (or she) asks why you ask, just tell him that you like to keep track that messages are handled, just in case there&#039;s any questions later.  And, of course, in a school system you like to have accountability, so he&#039;d probably consider it a good idea anyway.

Good luck at the new school.</description>
		<content:encoded><![CDATA[<p>Do you keep a copy of all the messages you give him?  I like to use a message book with the npr copies, so I always have a copy of all messages I&#8217;ve taken.</p>
<p>If you keep a copy of the messages, it&#8217;s very easy to follow up with the boss every few hours to ask if he&#8217;s returned those calls or not.  One admin professional who has a blog calls herself the Paid, Professional Nag.  I think it&#8217;s an appropos title for someone in our line of work.  Sometimes we have to play the boss&#8217;s conscience to keep him on his toes when he wants to avoid a particular duty.</p>
<p>It&#8217;s possible that he isn&#8217;t avoiding returning the call, but just forgets them in the press of other duties.  Whether that&#8217;s the case or not (we can be generous and give him the benefit of the doubt), your reminders can help spur him to get those calls made.  This is especially easy with a new boss, because if you start it from the beginning, he won&#8217;t see it as a change in behavior.  If he (or she) asks why you ask, just tell him that you like to keep track that messages are handled, just in case there&#8217;s any questions later.  And, of course, in a school system you like to have accountability, so he&#8217;d probably consider it a good idea anyway.</p>
<p>Good luck at the new school.</p>
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		<title>By: Ayana</title>
		<link>http://administrativearts.com/2009/10/26/screening-calls-how-to-make-your-boss-more-productive/comment-page-1/#comment-725</link>
		<dc:creator>Ayana</dc:creator>
		<pubDate>Thu, 29 Oct 2009 21:10:37 +0000</pubDate>
		<guid isPermaLink="false">http://administrativearts.com/?p=540#comment-725</guid>
		<description>I worked for school principal who took his time in calling back parents....disgruntled parents.  I would always say he was not available and take messages (as he told me) but he would not get back to these parents for like days!  By the end of a day, the parent is so mad they are yelling at me. 

I am up for another job at a school.  What do I do if this happens again?</description>
		<content:encoded><![CDATA[<p>I worked for school principal who took his time in calling back parents&#8230;.disgruntled parents.  I would always say he was not available and take messages (as he told me) but he would not get back to these parents for like days!  By the end of a day, the parent is so mad they are yelling at me. </p>
<p>I am up for another job at a school.  What do I do if this happens again?</p>
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		<title>By: Jodith</title>
		<link>http://administrativearts.com/2009/10/26/screening-calls-how-to-make-your-boss-more-productive/comment-page-1/#comment-721</link>
		<dc:creator>Jodith</dc:creator>
		<pubDate>Wed, 28 Oct 2009 21:24:47 +0000</pubDate>
		<guid isPermaLink="false">http://administrativearts.com/?p=540#comment-721</guid>
		<description>I&#039;m glad you found it helpful.  Good luck handling all those people.</description>
		<content:encoded><![CDATA[<p>I&#8217;m glad you found it helpful.  Good luck handling all those people.</p>
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		<title>By: Jodith</title>
		<link>http://administrativearts.com/2009/10/26/screening-calls-how-to-make-your-boss-more-productive/comment-page-1/#comment-720</link>
		<dc:creator>Jodith</dc:creator>
		<pubDate>Wed, 28 Oct 2009 21:21:28 +0000</pubDate>
		<guid isPermaLink="false">http://administrativearts.com/?p=540#comment-720</guid>
		<description>You do need to know the technical skills of your boss, but that is part of being a good admin, learning those types of things.  Your boss can help with that.  Let him know that you want feedback if calls are inappropriate for him and who they would be appropriate for.  It&#039;s always a learning curve with each new boss.

As for uninvited visitors, my usual reply (which is the same for callers) is that the boss is &quot;unavailable at the moment&quot;.  I ask them what they are there for and if someone else can assist them.  Of course, if the boss has an open door policy, it&#039;s harder if they can just stick their head in the door and see you at your desk working.

I&#039;ve always tried to keep work periods sacrosanct for my boss.  Managers spend so much time in meetings that they must have some uninterrupted time during the day to get work done.  There must be time when they are &quot;unavailable.</description>
		<content:encoded><![CDATA[<p>You do need to know the technical skills of your boss, but that is part of being a good admin, learning those types of things.  Your boss can help with that.  Let him know that you want feedback if calls are inappropriate for him and who they would be appropriate for.  It&#8217;s always a learning curve with each new boss.</p>
<p>As for uninvited visitors, my usual reply (which is the same for callers) is that the boss is &#8220;unavailable at the moment&#8221;.  I ask them what they are there for and if someone else can assist them.  Of course, if the boss has an open door policy, it&#8217;s harder if they can just stick their head in the door and see you at your desk working.</p>
<p>I&#8217;ve always tried to keep work periods sacrosanct for my boss.  Managers spend so much time in meetings that they must have some uninterrupted time during the day to get work done.  There must be time when they are &#8220;unavailable.</p>
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		<title>By: Sean Pellegrino</title>
		<link>http://administrativearts.com/2009/10/26/screening-calls-how-to-make-your-boss-more-productive/comment-page-1/#comment-718</link>
		<dc:creator>Sean Pellegrino</dc:creator>
		<pubDate>Wed, 28 Oct 2009 17:49:33 +0000</pubDate>
		<guid isPermaLink="false">http://administrativearts.com/?p=540#comment-718</guid>
		<description>Nice tips. You really have to know the technical skills of your boss to apply this. But I&#039;ve been wondering how to turn away uninvited visitors gracefully. It seems that the only way for us to do this is to either lie that Im outside or in a meeting or whatever.  Visitors expect to be treated well since they took the effort to come to the office; however, that&#039;s not always the case since they have to abide by the boss&#039; availability.</description>
		<content:encoded><![CDATA[<p>Nice tips. You really have to know the technical skills of your boss to apply this. But I&#8217;ve been wondering how to turn away uninvited visitors gracefully. It seems that the only way for us to do this is to either lie that Im outside or in a meeting or whatever.  Visitors expect to be treated well since they took the effort to come to the office; however, that&#8217;s not always the case since they have to abide by the boss&#8217; availability.</p>
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		<title>By: Gh Blogger</title>
		<link>http://administrativearts.com/2009/10/26/screening-calls-how-to-make-your-boss-more-productive/comment-page-1/#comment-714</link>
		<dc:creator>Gh Blogger</dc:creator>
		<pubDate>Tue, 27 Oct 2009 11:37:45 +0000</pubDate>
		<guid isPermaLink="false">http://administrativearts.com/?p=540#comment-714</guid>
		<description>I have just printed a copy for the secretary here. Really grateful this insightful article</description>
		<content:encoded><![CDATA[<p>I have just printed a copy for the secretary here. Really grateful this insightful article</p>
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		<title>By: Joan Kabura</title>
		<link>http://administrativearts.com/2009/10/26/screening-calls-how-to-make-your-boss-more-productive/comment-page-1/#comment-713</link>
		<dc:creator>Joan Kabura</dc:creator>
		<pubDate>Tue, 27 Oct 2009 07:34:12 +0000</pubDate>
		<guid isPermaLink="false">http://administrativearts.com/?p=540#comment-713</guid>
		<description>wow...this is just what i needed...my boss has been having a problem getting time to work due to the frequent calls and visitors...now i can get him more time to due more productive things than handle things that can be done by others in our organization. thanks for the tip</description>
		<content:encoded><![CDATA[<p>wow&#8230;this is just what i needed&#8230;my boss has been having a problem getting time to work due to the frequent calls and visitors&#8230;now i can get him more time to due more productive things than handle things that can be done by others in our organization. thanks for the tip</p>
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