Comments on: What the Heck Has Happened to Customer Service http://administrativearts.com/2009/12/21/what-the-heck-has-happened-to-customer-service/ The art of being an Administrative Assistant. Fri, 03 Sep 2010 19:15:25 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Jodith http://administrativearts.com/2009/12/21/what-the-heck-has-happened-to-customer-service/comment-page-1/#comment-890 Jodith Wed, 30 Dec 2009 19:29:59 +0000 http://administrativearts.com/?p=712#comment-890 Thanks! Yeah, I was pretty steamed when I wrote this. I came home, sat down, and banged out the post while the indignation was fresh in my mind. *laughs* I have to admit, though, that I've been back since then for another prescription, and they were on top of the job this time. So to give kudos where kudos are due, they did do better, and I hope they'll continue to do better in the future. Thanks! Yeah, I was pretty steamed when I wrote this. I came home, sat down, and banged out the post while the indignation was fresh in my mind. *laughs* I have to admit, though, that I’ve been back since then for another prescription, and they were on top of the job this time. So to give kudos where kudos are due, they did do better, and I hope they’ll continue to do better in the future.

]]> By: TheInfoPreneur http://administrativearts.com/2009/12/21/what-the-heck-has-happened-to-customer-service/comment-page-1/#comment-880 TheInfoPreneur Tue, 29 Dec 2009 21:13:32 +0000 http://administrativearts.com/?p=712#comment-880 This is a classic example of how to lose a customer and make sure that customers friends never return! admit the mistake and as you say work bloody hard to resolve it! great post This is a classic example of how to lose a customer and make sure that customers friends never return!

admit the mistake and as you say work bloody hard to resolve it!

great post

]]> By: Dan Waldron http://administrativearts.com/2009/12/21/what-the-heck-has-happened-to-customer-service/comment-page-1/#comment-862 Dan Waldron Mon, 21 Dec 2009 09:17:09 +0000 http://administrativearts.com/?p=712#comment-862 I discovered your homepage by coincidence. Very interesting posts and well written. I will put your site on my blogroll. :-) I discovered your homepage by coincidence.
Very interesting posts and well written.
I will put your site on my blogroll.
:-)

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