This question came from Jody:
Did you get any feedback on how assistants typically work with their boss’ email?
My boss has never had anyone help him with his vast quantities of email and I am wondering where to look for best practices.
I did not get any comments on the post I previously wrote about managing the boss’s e-mail, but I did go out and find some discussions I had previously seen on other sites.
There were two discussions on Office Arrow, both with some good tips:
Patricia on Laughing All The Way To Work also had a good post on this topic that you may find helpful:
My best advice on managing someone else’s inbox, is to design your procedures in conjunction with the owner of the inbox you are managing. Different people do better with different organizational structures. Talk to your boss about what he wants you to handle. If he doesn’t know, make suggestions based on your own experience. Start there, and review the procedure with him frequently in the early days to get feedback on what is working and what isn’t. Change your procedures over time based on that feedback. The important thing is to take the initiative of getting the conversation started and finding something that works.
Does anyone else have any suggestions to help Jody manage her boss’s e-mail? Leave a comment and help out. Note: if you are reading this in a blog reader or by e-mail, you’ll need to click through on the title to leave a comment on the blog web page.