photo credit: ydhsu
While perusing the many blogs that I follow, I saw this blog post on LifeHacker about the etiquette of texting your boss. It started me thinking about how much technology has changed during my career and how we respond to it as Administrative and Executive Assistants. Using text messages is a good example of technology that we can embrace.
Like all technology, though, texting can be good and bad. You need to have guidelines to follow when using texting to contact your boss. Some of the questions/guidelines I can think of would be:
- Always ask the boss if texting is acceptable. Some digital plans charge extra for text messages, so make sure his plan covers it.
- If your boss is using a company provided phone, make sure you know the company policy about texting. There may be guidelines and limitations on use of text messages.
- Have guidelines for when texting is appropriate. For instance, use texting when you need to contact your boss urgently, but she is in a place where she can’t answer her phone. If the issue isn’t urgent, then perhaps e-mail is a better method of contact. Discuss this issue with your boss.
- Regardless of the way you use text messaging in your personal life, avoid using text slang when sending text messages at work. First, not everyone understands text-speak, and “4” and “ur” just look completely unprofessional. Spell out your words.
- Regardless of what the survey says, you should NEVER ask for a raise by text message. Seriously.
Since this is an area where few guidelines tend to exist, what do you think? What guidelines do you think are needed for texting the boss? Leave a comment with your ideas. If you are reading this post in your e-mail or blog reader, click through to the Administrative Arts website to leave a comment.