Have You Got Google Wave?
Google Wave is the newest application of the ever popular Google company. They’ve taken a variety of IM and networking tools and made a truly unique collaboration interface. You can, of course, communicate with others in Wave as if you were in an IM, but you can do so much more than that. You can [...]
Saving Money on Office Supplies
One of the ubiquitous duties of administrative assistants everywhere is ordering office supplies. In the current economic climate saving money on those supplies is more important than ever. You’d be amazed at the amount of waste you can cut just through better control of office supplies. You can attack this project of saving money from [...]
10 Things To Do When the Computer Is Down
Don’t you hate it when the computer or network is down? You feel like you can’t do anything, we’re so attuned to doing everything electronically these days. After you call the tech folks, what do you do then? We had a network outage last week, and I had to look around for a few minutes [...]
Year End Retrospective
The end of the year is upon us once again. I hope everyone had a wonderful holiday. We had a nice, quiet holiday at home with the dogs and cats. As the sun returns and we look forward to a new year, it’s nice to look back at the year just past. It was a [...]
What the Heck Has Happened to Customer Service
I often talk about Customer Service here on Administrative Arts, because I consider it to be such an important aspect of your job, regardless of your job description. Well, this morning, I was caught in my own personal customer service brouhaha, and I thought I would share it with all of you to illustrate some [...]
Administrative Arts Reader Survey
Good morning, everyone. I hope you’re all having a great Monday. In just 2 months, we’ll be coming up on the 2nd anniversary of Administrative Arts. I’d like to take this time to get to know a bit more about my readers and how I can continue to help you in your jobs. I’ve created [...]
The Pitfalls of Addressing Mail
Once upon a time, addressing mail was simple. If you weren’t sure of the proper way to address people, you picked up your handy-dandy etiquette book, and it told you everything you needed to know. And 20 or 30 years ago, whatever it said would have been right. NOT ANYMORE! Let’s face it, times have [...]
Weekly Links Roundup 12-04-2009
Here we are again, time for the Weekly Links Roundup – all the links I’ve shared on Twitter during the week. 30 Best Poster Design Tutorials Computer Pranks – being the geeky type that I am, I got a real giggle out of these. Why Administrative Assistants are a vital part of the economy What [...]
Free eCookbook and Unicef Donation
I try to keep my blog here on-topic. But occasionally I see something that touches my heart and want to share it with everyone I know. Today is one of those days, so please forgive me for going a bit off topic here. I was reading my usual round of blog’s this morning, and someone [...]
Because We’ve Always Done It That Way
I don’t know about you, but those words are the bane of my existence. Part of our job as administrative professionals is to design office processes and to improve on old ones. The first step in improving an existing process is to understand why it’s being done as it is. That’s when the dreaded words [...]
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